Resume for Robert L. Dixon

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Beaver Falls, PA 15010      robertdixon969@gmail.com

Software Engineer and Business Intelligence Developer

Proven technical and client relations expertise since 1989.  Highly experienced and well organized IT professional specializing in business intelligence, information systems integration, and business process management.  Dedicated to providing a comprehensive data management solution that successfully integrates structured and unstructured data into an intuitive and productive user experience.

Solution Architect and Senior Software Engineer specializing in application design, development, and integration. Specialties include ASP.Net with C#, SharePoint (2003, 2007, 2010, and 2013), MS-SQL Server BI Stack (2005, 2008, 2012, and 2014). Other interests include Business Intelligence Applications with SharePoint Server 2010 and Project Server 2010.

Areas of Expertise

Relevant Work Experience:

4/2013 – Present

Beacon Hill Staffing Client – Myers Industries – Solution Architect and Developer

·   Designed and built SQL Server 2012 Operational Data Store (ODS) that consolidated multiple data sources to a single repository through multiple SSIS packages.

·   Created multiple WCF Web Services to integrate enterprise applications to the primary ERP Solution.

·   Created multiple transaction management databases to facilitate integration between systems.

·   Created additional WCF Web Services as an application layer to apply business logic to specific EDI transactions.

·   Created multiple Web Forms based web sites to marshal data between enterprise applications.

·   Created multiple Key Performance Indicators (KPIs) for use with SharePoint 2010 dashboards.

·   Created multiple SSAS cubes and SSRS reports against the newly created ODS.

·   Created an EDI to XML parser to transform data between disparate systems.

·   Generated multiple outbound EDI Transaction types from an IBM DB2/AS400 ERP System to a warehouse management system.

·   Processed multiple inbound EDI Transaction types from a cloud based warehouse management system to an AS400 based ERP System and to a data repository.

·   Developed entire solution with Microsoft Azure cloud services and Visual Studio 2013 Ultimate together with Team Foundation Server source control and project management.

·   Enhanced and deployed three different iOS Mobile applications for iPhone and iPad with XCode and Objective C

5/2012 – 11/2012

ProSource Solutions Client – City of Akron – Business Intelligence Architect

•         Designed and built an Operational Data Store that consolidated five different data sources to a single repository.

•         Created multiple data views and SSRS reports for project management dashboards.

•         Created multiple SSIS Packages with multiple data transformations for the ETL Solution.

•         Created multiple Key Performance Indicators (KPIs) for use with SharePoint 2010 dashboards.

•         Implemented SQL Server 2012 Change Data Capture features for near real-time ODS Updating.

•         Implemented Visual Studio 2012 Database Project development and deployment standards for the project team.

1/2011 – 3/2012

H.J. Heinz – SharePoint and BI Systems Analyst

•         Designed and built a large SharePoint 2010 farm for a 10,000 global user base.

•         Designed and built a medium SharePoint 2010 farm for a QA testing and deployment environment.

•         Wrote a PowerShell script to build out a SharePoint 2010 development server image.

•         Installed and configured a Microsoft System Center Operations Manager environment to monitor all production and QA SharePoint servers and database servers.

•         Created multiple data marts, cubes, KPIs, dashboards and reports for Project Server 2010 and three custom SharePoint applications.

•         Wrote and deployed multiple custom SharePoint solutions which included custom event handlers, content types, workflows, and pages leveraging the ASP.Net framework and the SharePoint 2010 object model.

•         Managed two other junior SharePoint Administrators/Developers to mentor them in the SharePoint Best Practices model proposed by Microsoft MVPs.

4/2010 – 11/2010

Oxford Solutions Client – Federated Investors – SharePoint and BI Solutions Architect

•         Designed and built a SQL Server 2008 Data Mart with SSIS, SSAS, and SSRS running in SharePoint integrated mode.

•         Converted a MS Access Application with 30,000 lines of VBA code to a SQL Server backend with a Reporting Services front end.

•         Created a SharePoint Server 2007 Report Center with multiple reports, dashboards, workflows, and secured datasources to deliver a highly secure Investment Manager Bonus reporting platform.

•         Designed and implemented a complex document and metadata migration solution for 3000 documents plus historical versions from LiveLink to SharePoint Server 2007.

•         Created a contract expiration alert notification and escalation workflow with K2 BlackPoint workflow tools.

•         Created a records management and disposition profile for 2000 records using SharePoint Server records management features and policies.

12/2008 – 11/2009

Stoneridge Electronics – SharePoint Solutions Architect

•          Designed and built a SharePoint Server 2007 Enterprise Portal for 3000 users for a multi-country, multi-language architecture.

•          Migrated a 200 site, 40GB SharePoint Server 2003 Portal to multiple SharePoint Server 2007 site collections.

•          Managed, developed, and deployed complex multi-state workflow processes for processing incoming IT project requests throughout the entire project lifecycle.  Provided multiple solutions for multiple project methodologies including waterfall, agile, and hybrid.

•          Designed a SharePoint Server 2007 Business Catalogue to integrate SharePoint Server 2007, JD Edwards, Hyperion Financials, and Microsoft SQL Server BI into a single repository of business data for enterprise reporting and analysis.

5/2007 – 10/2008

MarketSphere Consulting – BI Solutions Architect

8/2008 – 10/2008

MarketSphere Client - CNX Gas

•          Architected and built a SQL Server 2008 enterprise data warehouse complete with an SSIS ETL solution, SSAS OLAP solution and SSRS BI reporting solution.

•          Created a SQL Server based metadata repository which integrates information from SAP ERP, Oracle Business Applications, and additional SQL Server 2000 data sources.

•          Delivered professional quality project documentation including a Data Warehouse Planning (Bus) Matrix, Architecture Diagram, Source-to-Target Mapping Document, High Level ETL Diagram, ETL Data Flow Diagram, and Conformed Dimensions and Metrics Definition Document.

5/2008 – 8/2008

MarketSphere Client - Federated Investors

•          Architected and built a SharePoint Server 2007 solution to improve business productivity and information visibility at Federated Investors.

•          Project scope included architecting a solution to address functional requirements in areas such as Portal Design, Content Management, Records Management, Workflow Design, Forms management, Business Intelligence, Application Integration, and Online Collaboration

•          Project required experience with multiple technical systems including SharePoint Server 2007, SQL Server 2005, Active Directory, Kerberos environment and authentication configuration, and Visual Studio 2008.

•          Created two custom Business Data Catalogs in SharePoint Server 2007 to integrate the forms management workflow with both the request generation application and the project management application on separate servers.

•          Created a custom SharePoint 2007 Collaboration Portal to capture the unstructured collaboration processes that occur between structured workflow process steps in order to provide a more comprehensive information management environment for company processes.

11/2007 - 5/2008

MarketSphere Client - Wisconsin Physicians Service

•          Designed and built multiple Type 2 slowly changing Dimension tables and Type 2 slowly changing Fact tables with Cognos 8 Data Manager ETL Toolset.

•          Created parameter driven dynamic data flows to emulate parallel processing of very large fact tables with hundreds of millions of records in order to take advantage of multi-threaded capabilities in Cognos 8.

•          Worked with custom IBM DB2 z/OS mainframe data connections for Cognos Data Manager when other ETL packages were unable to integrate with this older legacy mainframe database application.

9/2007 – 11/2007

MarketSphere Client - City Colleges of Chicago

•          Provided Cognos Data Manager ETL performance tuning assessment for CCC.  Identified numerous areas where inefficient SQL queries and significant Oracle indexing overhead were drastically reducing collection query performance.

•          Reduced ETL collection response time from 24 hours down to 20 minutes.

•          Provided Data Warehouse design best practices assessment for CCC.  Identified numerous fact table and dimensional design issues that were contributing to inefficient queries.

•          Provided Report Query performance tuning.  Reduced average report query time from two hours to five minutes

7/2007 – 9/2007

MarketSphere Client - Education Management

•          Designed an enterprise data warehouse with SQL Server 2005 complete with all ETL processes and data modeling objects. 

•          Designed a conversion roadmap from Cognos 8 PowerPlay and ReportNet to SQL Server Analysis Services and Reporting Services. 

•          Created an enterprise report delivery portal and security model using SharePoint Server 2007 and SQL Server 2005 Reporting Services.

5/2007 – 7/2007

MarketSphere Client – Jennmar

•          Used Cognos 8 Framework Manager and ETL Tools in conjunction with SQL Server 2005 Analysis Services to establish an OLAP reporting data model for an international manufacturing company.

•          Designed a Cognos 8 Sales and Inventory Dashboard to provide high level trending and variance information for multiple OLAP queries. 

•          Provided both drill-down and drill-through reporting functionality to from multiple summary reports to multiple detail reports. 

•          Detail reports used integrated parameters and dynamically generated measures to provide a highly customized enterprise reporting experience.

3/2005 – 4/2007

ServiceLink, LP – Senior .Net Software Engineer and Business Intelligence Specialist

•          Designed a SQL Server Data Warehousing solution to extract, transfer, and load data from the Line of Business OLTP databases into a central repository for data analysis and reporting. 

•          Designed a database structure for storing and relating technical and business metadata to transactional data. 

•          Created multiple OLAP analysis cubes from the Data Warehouse and Metadata Database in order to provide multi-dimensional querying capability of the primary Line of Business transactional data. 

•          Designed, implemented and administered a SharePoint Server 2007 enterprise portal for ServiceLink. 

•          Developed multiple workflow enabled InfoPath forms using Windows Workflow Foundation, Windows Communication Foundation and SharePoint Forms Services. 

•          Formed a team of software engineers to grow ServiceLink's ability to integrate with clients (B2B) as well as internal applications (EAI) using SQL Server Integration Services and BizTalk 2006 to manage processes prior to the company's adoption of Windows Workflow Foundation. 

•          Outlined a process for associating data from a Business Intelligence solution with metadata in the form of business rules to drive workflows that would consume services as needed to provide a more flexible and responsive architecture. 

•          Created a rules engine to remove business logic from stored procedures in the data tier to C# .Net assemblies which would become the foundation for a more universal fee calculator later on.

3/2004 – 10/2004

Port Authority of Allegheny County – Sr. .Net Software Engineer

•          Selected to lead the web development team’s conversion from ASP to .Net application development.

•          Established best practices and development processes pertaining to managed code, source control, as well as all project life cycle processes. 

•          Created an online job ticket web application to send xml based messages including page–level formatting instructions for associated file attachment and hard copy content to Xerox copiers. 

•          Created a SOAP based web service and web application to consume the service to provide users with an online trip planner and schedule time tables for all Port Authority public transportation services.

9/2002 – 2/2004

National Real Estate Information Systems - .Net Developer

•          Developed custom ASP.Net UI Controls for a mortgage industry focused web application.

•          Created multiple ASP .Net Web applications in multi-tier software engineering environments.

•          Worked with a disciplined Extreme Programming (XP) agile software development methodology for 1 year.

•          Created complex reports using external data sources, linked SQL Servers and Crystal Reports

•          Developed the business logic layer for a VB6 Client Software Application.

3/1999 – 6/2002

Reciprocal – Web Application Specialist and Software Engineer

•          Developed ASP web application with a heavy focus on DHTML for early dynamic web experiences.

•          Incorporated first generation Digital Rights Management (DRM) and SSL encryption protocols to develop a content delivery platform for the digital music and document industries.

•          Developed Perl based CGI scripts and deployed them to a configurable Unix environment running early Apache web server software.

•          Developed Flash based user interface (UI) design for content related branding of Reciprocal’s proprietary digital clearing house technology.

•          Created original artistic content with stock photography, Adobe Illustrator, and Adobe Photoshop.

5/1998 – 1/1999

FiServ – Software Implementation Technical and Software Engineer

•          Provided on-site mainframe client installation and configuration for multiple clients across multiple states.

•          Developed a VB6 thick client application as a launch interface for multiple existing applications using custom developed APIs.

•          Installation and configuration of multiple PC client software applications throughout the banking and financial services sector.

6/1995 – 10/1998

Insurance Reference Systems – Tech Support and Junior Software Developer

•          Began VB4 and C development for thick client insurance reference library application.

•          Developed Install Shield installation scripts for thick client applications.

•          Configured Early IIS Web server and custom Windows NT 4 services.

•          Developed company intranet using HTML, JavaScript, and Cascading style sheets.

•          Provided Senior Tier III customer support for all company products.

6/1992 – 4/1995

First Data Corp – Mainframe Operator and Technical Support

•          Performed Sperry Unisys mainframe batch job processing. 

•          Ensured night tape backups were run against the mainframe computer for a large national credit card processing company.

•          Provided IBM punch card and microfilm processing of credit card transactions.

•          Provided technical support for Windows 3.11 Networking installation for First Data.

2/1988 – 2/1992

U.S. Air Force – Information Management Specialist

•          Coordinated an office-wide PC OS Upgrade from Windows 3.1 to Windows 3.11 networking

•          Developed custom reports with FoxPro database and Harvard Graphics

•          JIT Inventory control for 3000 unique forms and regulations in publication distribution center.

•          Ran a 5 person mail room and ensured timely delivery of inter-office mail to over 100 different mail stops.